ORDERING INFOMATION
Address
Address:
38 McPherson St, Markham, ON L3R 3V6
Phone:
Toll Free (NA):
Fax:
Email:
Contact Emails
Technical Support:
[email protected] Please include your Invoice Number or Purchase Order Number and provide us with as much details as possible in order to get proper support. Response time will be within 1 business day.
Sales Department:
Trade-In Inquiry
General Inquiry:
[email protected] Response time will be within 1 business day.
[email protected] Response time will be within 1 business day.
[email protected] Cooperation opportunities, jobs, etc., email to. Response time will be within 1 business day.
How to Order
Please send your orders through fax, phone or by E-mail. For faster service, please fax or phone your order . When placing your order, list quantity, catalog number, and a brief description of products. Also, include your purchase order number, shipping address, and billing address.
Terms & Policies
Special Requests
Our catalog represents some of our most popular products. Even if you don’t see what you’re looking for listed, please don’t hesitate to ask. We are constantly expanding our product lines and we have formed alliances with other manufacturers so that we may serve all of your chromatography needs.
Discounts & Warranty
Discounts are available on multiple column orders. Please ask for a quotation. All of our products are warranted to be free from defects in material and workmanship. Warranty lasts three months after shipping. This warranty does not cover the misuse of our products.
Refunds
Returns and refunds are not accepted unless we state it on quote. Information on this website is deemed to be correct to the best of our knowledge, but it’s not guaranteed. SpectraLab Scientific Inc. shall not be liable for any consequential, incidental, or compensatory damages arising from the use of its products. The maximum liability, which can be assumed by SpectraLab Scientific, Inc. shall be limited to the invoice price of the product. We reserve the right to correct any errors on our website. Prices are subject to change without notice.
Terms
Terms of payment are “Net 30 Days” with approved credit period. In order to avoid unnecessary delays, purchasers who do not have an account with us may charge their order with us to Visa or MasterCard, enclosed check or Money Order, or send commercial and bank references. Equipment sold to Asia and United States, partial shipment, parts or services might be shipped/delivered from China or the US directly. Some returned goods may be repaired locally.
